Do I need to create an account before I can start sending money?
Yes! You need to create an account and complete our KYC documentation to get started.
What are the acceptable means of identification or government issued ID card?
What is KYC and why is it necessary?
How soon after funding my wallet via interac can i start sending money?
How long will it take for a beneficiary to receive funds?
Do I get charged extra fees for sending money?
Is there a transaction limit?
I have successfully funded my wallet or initiated a payment to beneficiary but status is still showing "Pending".
How secure is Ourzone payment platform?
Should you still have questions, kindly contact us via telephone call, chat or email. We look forward to answering all your questions.