Privacy Policy
INTRODUCTION
Ourzone Financial Inc. takes all reasonable steps to preserve the Privacy of your Information. This policy establishes the personal information we collect, what we use it for, how it is maintained and what disclosure is done on it, when you use our application or any of our Services. It is your right to have an understanding of this policy, so we encourage you to carefully review it.
Our policies and procedures are in place to keep your information safe and secure. So whenever there is an amendment, update or changes that resulted from changes in law, technological improvement or our personal collection procedures, such will be posted to our website. Please take time to periodically check our site for updates.
THE PERSONAL INFORMATION WE COLLECT
Anytime you access our Application or any of our platforms, some Information may be collected which may include :
Regustration Information
Our account application form contains some personal information such as: names, date of birth, gender, phone number, email address, home address, you government identity documents, occupation. This personal information is collected in order to verify your identity, identify your transactions from others and to comply with regulatory compliance requirements. Once your information is verified, it establishes a business relationship with you and the information is kept for our record purposes.
Transaction processing information
When a transaction is processed on any of our platforms, for example to send money or receive money, we collect personal information about the transaction such as receipient name, address, telephone number, amount, financial account information, device information and purpose of payment.
Enquiries or marketing information
When you use any of our platforms to contact our customer support, respod to a marketing survey or inquire about our product or services, we may collect additional information from or about you when you communicate with us
USE OF COLLECTED INFORMATION
Your information may be used for any of the following:
- Verify your identity, perform financial checks to establish a business relationship with you and communicate with you.
- To initiate and complete a seamless processing of your currency exchange and money transfer on our platform
- To comply with regulatory requirements and other government bodies such as legal and law enforcement.
- To manage all associated risks (security and financial) with using our platform
- To enable data analysis of business transactions towards improving our services.
HOW WE MAINTAIN YOUR INFORMATION
The collection, access, use, storage, or processing of your personal Information is carefully done to ensure reasonable protection of your information against unauthorized access, misuse or loss. It is important to mention that while we are commited to safeguarding your information, we cannot guarantee the information that is transmitted to our platform outside of our control. As such, the responsibility of maintaining the privacy of your authentication/password, registration information and ensuring an up to-date information is provided to us at every point in time rely solely in your hands.
The storage or retention of some of your information will be done in compliance with the applicable laws in Canada and other jurisdiction that we may operate. This is done in order to fulfill the purpose for which it was originally processed, or in order to fulfill a legal obligations as may be determined from time to time.
DISCLOSURE
We may disclose any personal information that we collect, use or maintain of you if we are required by law to do so. We may also share your information if needed to protect or service your interests, investigate suspected or actual fraud, or where such is needed to improve the service we provide to you.
CHILDREN
The use of our Application or access to our Services through all platforms is not for individuals under the age of 18yrs old. We do not collect, use or maintain information for children or individuals who cannot form any legal contract. In any case where we come to know of any information collected for individual under the age of 18, our procedure involve deletion of such information. Please contact us If you believe that any individual below the age of 18yrs old has provided us with his or her personal information through any of our platforms.
COOKES
Our website uses “cookies” to customize your online experience. Cookies may be used to collect, maintain, and analyze information, conduct promotions and to reduce risk. There is always an option for you to accept or decline cookies. Declining some cookies might limit your user experience. Also important to mention that some web browsers are automatically configured to accept cookies.
MARKETING
When you use our platform, we may send you marketing or advertisement materials about our products, services or related third party services. Feedbacks from such marketing or advertisement may be consolidated and shared with advertiser but no individual information will be shared. If you are uninterested in such a marketing or advertisement, you may opt out from participating.
LINK TO THIRD PARTY WEBSITES
When you use our website, you may come across links to other websites that are not under our control. Be aware that we are not responsible for the personal information you share on such sites. It is our advise that you read the privacy policy of such website to know the kind of personal information that may be collected.
CHANGES AND MODIFICATIONS
We reserve the right to amend this privacy policy from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. We will ensure any amendment to this Privacy Policy is updated as soon as any changes or modification is carried out on it. We recommend that you periodically review the policy to keep yourself up to date on the content.
POLICY ACCEPTANCE
By using our website, you agree to have read and understood the content of this Privacy policy and agree to be bound by it. If you do not agree to this privacy policy in part or all, kindly discontinue as you are not authorized to use, access or visit the website
